Terms of Service

Last Updated: August 23, 2024

1. Acceptance of Terms

By accessing or using SoulBond AI ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.

2. Description of Service

SoulBond AI provides an AI-powered companionship platform that creates personalized emotional connections through advanced personality matching and conversational AI. The Service includes:

  • Personality assessment and archetype determination
  • AI companion with adaptive conversation capabilities
  • Memory system for personalized interactions
  • Subscription-based access with varying feature tiers

3. Eligibility

You must be at least 18 years old to use this Service. By using the Service, you represent and warrant that you meet this age requirement. We reserve the right to request proof of age and terminate accounts that do not meet this requirement.

4. Account Registration

To access certain features, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Subscription and Billing

5.1 Subscription Tiers

We offer multiple subscription tiers:

  • FREE: Limited access with daily message limits
  • BASIC: Enhanced access with increased message limits
  • PREMIUM: Priority access with advanced features
  • ULTIMATE: Unlimited access with all features

5.2 Payment Terms

  • Subscriptions are billed monthly in advance
  • Payments are processed securely through Stripe
  • All fees are non-refundable except as required by law
  • Prices are subject to change with 30 days notice
  • Failure to pay may result in service suspension

5.3 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period. No refunds will be provided for partial months.

6. Acceptable Use Policy

You agree NOT to use the Service to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, offensive, or inappropriate content
  • Harass, abuse, or harm others
  • Impersonate any person or entity
  • Distribute spam or unsolicited communications
  • Attempt to gain unauthorized access to systems
  • Interfere with or disrupt the Service
  • Use automated tools to access the Service without permission
  • Reverse engineer or attempt to extract source code

Violation of this policy may result in immediate account termination.

7. Content Moderation

We employ automated content moderation to maintain a safe environment. Messages containing inappropriate content, including but not limited to hate speech, violence, sexual content, or illegal activities, will be blocked. Repeated violations may result in account suspension or termination.

8. Intellectual Property

8.1 Our Rights

The Service, including all content, features, and functionality, is owned by SoulBond AI and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service.

8.2 Your Content

You retain ownership of the content you submit. However, by using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, process, and store your content solely for the purpose of providing and improving the Service.

9. AI-Generated Content

The AI companion generates responses based on advanced language models. You acknowledge that:

  • AI responses are generated algorithmically and may not always be accurate
  • The AI is not a replacement for professional medical, legal, or financial advice
  • We do not endorse or guarantee the accuracy of AI-generated content
  • You use AI-generated content at your own risk

10. Disclaimers and Limitations of Liability

10.1 Service Provided "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOULBOND AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION ARISING FROM YOUR USE OF THE SERVICE.

10.3 Maximum Liability

Our total liability to you for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless SoulBond AI and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from:

  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your use of the Service
  • Your content

12. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Request by law enforcement
  • Extended periods of inactivity
  • Technical or security issues

Upon termination, your right to use the Service will immediately cease, and we may delete your account and data.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in court.

14. Changes to Service

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and SoulBond AI regarding the Service and supersede all prior agreements and understandings.

17. Contact Information

For questions about these Terms, please contact us at:

Email: legal@soulbondai.com

Address: [Your Company Address]